Returns & Exchanges

Return

All the products are not refundable. 1) If your ordered item is out of stock. 2) If your order item is delayed for more than 30 days since the payment. *If one of the above conditions is met* *Please contact to assist you by whatsapp +852 97905051 * ( The produsts returned * must be in their original condition, which includes tags and any packaging.*) ^ All the exchanges and refunds must be returned within one week of contact us.

Exchange

"REMIND" We only accept qualifying exchanges . One time exchange with receipt is allowed within three days. 1) The product are different from your order/ OR 2) The product have demage/defective . ( The produsts returned * must be in their original condition, which includes tags and any packaging.* AND Please contact us to request an exchange.)
Please note that all the rights for refunds & exchange are reserved by SINCERO.